The Days of Dispatch is the number of days we take to ready your package and hand over to the courier company. The days for dispatch is clearly mentioned on each product page. This will typically vary based on what product you purchased, whether you want it to be studded in a jewellery piece, or you want an additional lab certificate along with it. For example, a loose gemstone typically gets shipped in 1-2 days. However, a gemstone requested to be studded in a ring, will typically take 4-5 days. Similarly, a gemstone requested with an additional lab certificate will take even longer.

Our courier partners typically deliver orders to Metro cities in India within Next Day to 3 Days. For non-metros, our courier partners typically take 2 days – 7 days to deliver the product from the date of dispatch. The date of dispatch is dependant on the product that you purchase (loose gemstone, or mounted in jewelry) and this date is stated on the product page. If you have any questions, or doubts, please initiate a Live Chat with us.

All our shipments are packaged with great care in durable, tamper-evident packaging (similar to the packaging of ecommerce leaders in India like Flipkart). Additionally, all our shipments are insured. The insurance cost is included in our shipping costs, and you do not need to pay anything extra.

Yes, you can track your shipment online. All our shipments within India are sent by reputed couriers like FedEx, Aramex, etc. As soon as the product is dispatched from our office, you shall receive an email with the Tracking ID and instructions to guide you.

No, there are no hidden costs. The amount mentioned at the time of placing the order and on your order receipt is what the product costs you. Any applicable octroi, etc. is paid by the company.